Privacy Policy
(not yet published) — (not yet published) — Commercial Registration No. (not yet published)
1. Who we are
(not yet published) ((not yet published)), whose premises are at (not yet published), is responsible for processing the personal data collected through the meeting room booking site.
To contact us about your data: (not yet published) — WhatsApp (not yet published)
2. The data we collect
Provided by you when booking:
- Name
- Mobile number
- Number of people
- Email address (optional)
- Advance drink orders, if any
Collected automatically:
- The date, time and status of the booking
- IP address, browser type and device
- The identifier of the scanned code (so we know which code location the booking came from)
Never collected and never retained:
- Your bank card details. These are entered directly with the payment service provider; they do not pass through our systems and we do not see them.
3. Why we use it
| Purpose | Basis |
|---|---|
| Completing, confirming and managing the booking | Performance of the contract between us |
| Contacting you about your booking (confirmation, reminder, amendment, cancellation) | Performance of the contract |
| Processing payment and refunds | Performance of the contract |
| Complying with legal, accounting and tax requirements | Legal obligation |
| Limiting repeated non-attendance | Legitimate interest |
| Offers and marketing messages | Your express consent only |
Your consent to marketing messages is entirely optional, does not affect your ability to book, and may be withdrawn at any time.
4. Who we share it with
We share it only to the extent necessary with:
- The payment service provider — to carry out payment and refunds
- The messaging service provider — to send booking confirmations and reminders to your mobile number
- The hosting provider — to run the site and store the data
- Competent authorities — where there is a request or a legal obligation
We do not sell your data, do not rent it, and do not share it for advertising purposes with any third party.
5. Transfer of data outside the Kingdom
Some of the service providers above process data on servers outside the Kingdom of Saudi Arabia, specifically: not yet determined. What is transferred is limited to the minimum necessary to deliver the service (the mobile number and the content of the confirmation message, for example), and is done in accordance with the controls set out in the Personal Data Protection Law and its implementing regulations.
6. Retention periods
- Booking and payment data: retained for the period required by accounting and tax regulations, for a period of: not yet determined.
- Marketing data: deleted as soon as you withdraw consent.
- Technical access logs: retention period: not yet determined.
- After these periods the data is deleted, or anything identifying you is removed from it.
7. Your rights
Under the Personal Data Protection Law of the Kingdom, you have the right to:
- Be informed of how your data is collected and used
- Access your data and obtain a copy of it
- Correct any inaccurate or incomplete data
- Have destroyed your data once it is no longer needed, subject to what the regulations require us to retain
- Withdraw your consent to processing based on consent, at any time
To exercise any of these rights contact us on (not yet published). Response time for these requests: not yet determined.
If you are not satisfied with our response, you have the right to submit a complaint to the Saudi Data and Artificial Intelligence Authority (SDAIA).
8. Data security
- The site runs entirely over an encrypted connection (HTTPS).
- Mobile numbers are stored encrypted in the database.
- Access to customer data is restricted to authorised staff, and every sensitive modification is logged.
- We hold no bank card data of any kind.
Even so, the security of any transmission of data over the internet cannot be guaranteed absolutely.
9. Cookies
We use only cookies that are necessary to run the site (retaining your session and your language while you complete a booking). We do not use cookies for advertising tracking or for external analytics.
10. Children
The service is intended for those aged 18 and over. We do not knowingly collect the data of minors, and if we become aware of having done so we delete it.
11. Amendments to this policy
We may update this policy, and the date of the last update is published at the top of the page. We notify our registered users of material changes.
12. Applicable law
This policy is governed by the laws of the Kingdom of Saudi Arabia, and specifically by the Personal Data Protection Law and its implementing regulations. The Arabic text is the legally binding version.